1. Introduction
Edexcel Institute ("we", "our", "us") respects your privacy and is committed to protecting the personal information of students, parents, employees, trainers, and website users.
This Privacy Policy explains how we collect, use, store, and protect your data.
By using our services, website, or enrolling in our courses, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information:
a) Personal Information
- Full Name
- Email Address
- Phone Number
- Address
- Date of Birth (if required)
- Educational background
b) Academic & Professional Information
- Course enrolled
- Attendance records
- Assignments, assessments, and project submissions
- Certification details
c) Payment Information
- Transaction ID
- Payment mode (UPI/Card/Bank Transfer)
Note: We do NOT store your card or banking details.
d) Technical Information
- IP address
- Browser type
- Device details
- Login activity on LMS/CRM
3. How We Use Your Information
We use your data to:
- Provide training, courses, and learning support
- Process admissions and payments
- Share class schedules, updates, and notifications
- Provide placement assistance and career support
- Improve our courses, services, and user experience
- Send marketing communication (only if consent is provided)
- Comply with legal and regulatory requirements
4. Data Sharing & Disclosure
We do not sell or rent personal data.
Data may be shared only with:
- Internal staff (trainers, counselors, HR)
- Placement partners (with student consent)
- Technology partners (LMS, CRM, payment gateways)
- Government or legal authorities (if required by law)
5. Data Storage & Security
- Data is stored on secured servers with restricted access
- Password-protected LMS and CRM systems
- Regular monitoring to prevent unauthorized access
- Only authorized personnel can access sensitive information
Despite best practices, no digital system is 100% secure. Users are advised to protect their login credentials.
6. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Track website performance
- Understand visitor behavior
Users can disable cookies from browser settings, though some features may not work properly.
7. Online Classes & Recordings
- Online sessions may be recorded for academic and quality purposes
- Recordings may include student voice, video, or participation
- Access to recordings is limited to enrolled students and internal use only
Unauthorized sharing of recordings is strictly prohibited.
8. Student & Employee Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Withdraw consent for marketing communication
- Request data deletion (subject to legal obligations)
Requests can be sent to the contact details mentioned below.
9. Third-Party Links
Our website or LMS may contain links to third-party websites. Edexcel Institute is not responsible for the privacy practices or content of those sites.
10. Children's Privacy
Edexcel Institute does not knowingly collect personal data from children under 13 years of age without parental consent.
11. Policy Updates
This Privacy Policy may be updated periodically. Changes will be reflected on our official website or communicated via email.
12. Consent
By:
- Registering on our website
- Filling admission forms
- Attending classes
- Using our LMS or services
You provide consent to the collection and use of your information as per this policy.
13. Contact Information
For any privacy-related concerns or requests:
Edexcel Institute